Made to Work analyses the conditions of mobile knowledge work (MKW) in contemporary worklives, contrasting and drawing parallels among three highly significant sectors of the Knowledge Economy: academia, information communication technology (ICT) management, and digital creative work.
It introduces the concept of 'corollary work' to characterise the elusive work underpinning the configuration of workers, informational, technological, relational and infrastructural resources in (re)producing liveable worklives.
It ultimately illuminates the myriad strands of corollary work that enable MKW to take place and contributes to emergent debates on how exploitation, at least in the domain of MKW, can be named, resisted and creatively subverted. In so doing, it opens up a conversation about the complex ways in which contemporary worklives are 'made to work', and about potential interventions to bring about more just worklife conditions in the future. "This is a must-read for anyone interested in 'knowledge work' and the lives associated with it. It examines the varying rhythms and spaces of this work for three groups of workers - IT, digital creatives and academics - with particular attention to the 'corollary work' that makes their mobile work possible, both technically and socially. The deep interdependence between 'knowledge work' and the social and spatial processes that make it possible are examined in a lively and insightful analysis. It meshes together very effectively a rigorous comparative research design with close interpretive analysis to produce a readable and enriching account."
Professor Sean O Riain, Department of Sociology Maynooth University, Ireland
"Mobile work is often pitched in terms of liberation from the inflexible constraints of the 'old' ways of working through new technologies (smaller, faster, better, cheaper, anytime, anywhere, and oh, so much more fun!), but its reality is highly complex and nuanced, and deserving of a more reflective examination. Made to Work threads together the authors' expertise from across the computing and social sciences, extending a sweeping and comprehensive review of prior work into a rich investigation into the work and lives of real mobile knowledge workers, showing how a wide span of informational, technical, relational, and infrastructural resources are pulled together to make their work work for them. Made to Work is critical reading for anyone trying to understand contemporary and future forms of work, and for the designers of technical and organisatio
Made To Work