Księgarnia naukowa
English Polski
Dostęp on-line

Książki

0.00 PLN
Schowek (0) 
Schowek jest pusty
Marketing for Hospitality and Tourism, Global Edition

Marketing for Hospitality and Tourism, Global Edition

Autorzy
Wydawnictwo Pearson Education
Data wydania 01/10/2016
Wydanie 7
Liczba stron 688
Forma publikacji książka w miękkiej oprawie
Poziom zaawansowania Do szkoleń zawodowych, hobbystycznych i naukowych
Język angielski
ISBN 9781292156156
Kategorie Sprzedaż i marketing, Przemysł turystyczny, Przemysł turystyczno-hotelarski, Edukacja: obywatelstwo i edukacja społeczna
Zastępuje 9781292020037
268.00 PLN (z VAT)
$72.54 / €59.37 / £51.18 /
Produkt dostępny
Dostawa 2 dni
Ilość
Do schowka

Opis książki

For courses in Hospitality Marketing, Tourism Marketing, Restaurant Marketing, or Hotel Marketing.

 

Marketing for Hospitality and Tourism, 7/e is the definitive source for hospitality marketing.

Taking an integrative approach, this highly visual, four-color book discusses hospitality marketing from a team perspective, examining each hospitality department and its role in the marketing mechanism. These best-selling authors are known as leading marketing educators and their book, a global phenomenon, is the leading resource on hospitality and tourism marketing. The Seventh Edition of this popular book includes new and updated coverage of social media, destination tourism and other current industry trends, authentic industry cases, and hands-on application activities.

Marketing for Hospitality and Tourism, Global Edition

Spis treści

Part I: Understanding the Hospitality and Tourism Marketing Process

1.   Introduction: Marketing for Hospitality and Tourism

2.   Service Characteristics of Hospitality and Tourism Marketing

3.   The Role of Marketing in Strategic Planning

 

PART II: Developing Hospitality and Tourism Marketing Opportunities and Strategies

4.   The Marketing Environment

5.   Managing Customer Information to Gain Customers Insights

6.   Consumer Markets and Consumer Buying Behavior

7.   Organizational Buyer Behavior of Group Market

8.   Customer Driven Marketing Strategy: Creating Value for Target Customers

 

PART III: Developing the Hospitality and Tourism Customer Value-Driven Strategy and Mix

9.   Designing and Managing Products and Brands: Building Customer Value

10.  Internal Marketing

11.  Pricing: Understanding and Capturing Customer Value

12.  Marketing Channels: Delivering Customer Value

13.  Engaging Customers and Communicating Customer Value

14.  Public Relations and Sales Promotion

15.  Professional Sales

16.  Direct, Online, Social Media and Mobile

 

PART IV: Managing Hospitality and Tourism Marketing

17.  Destination Marketing

18.  Next Year’s Marketing Plan

Polecamy również książki

Strony www Białystok Warszawa
801 777 223