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A broad introduction to operations, reinforced with extensive practice problems

Operations Management: Sustainability and Supply Chain Management presents a broad introduction to the field of operations in a realistic and practical manner, while offering the largest and most diverse collection of issues on the market. Solved problems and worked examples found in the 13th Edition provide ample support -- to help readers better understand concepts important to today’s operations management professionals.

Operations Management: Sustainability and Supply Chain Management, Global Edition

• PART I: INTRODUCTION TO OPERATIONS MANAGEMENT
• 1. Operations and Productivity
• 2. Operations Strategy in a Global Environment
• 3. Project Management
• 4. Forecasting
• PART II: DESIGNING OPERATIONS
• 5. Design of Goods and Services
• 6. Managing Quality
• 7. Process Strategies
• 8. Location Strategies
• 9. Layout Strategies
• 10. Human Resources, Job Design, and Work Measurement
• PART III: MANAGING OPERATIONS
• 11. Supply Chain Management
• 12. Inventory Management
• 13. Aggregate Planning and S&OP
• 14. Material Requirements Planning (MRP) and ERP
• 15. Short-Term Scheduling
• 16. Lean Operations
• 17. Maintenance and Reliability
• PART IV: BUSINESS ANALYTICS MODULES
• Module A: Decision-Making Tools
• Module B: Linear Programming
• Module C: Transportation Models
• Module D: Waiting-Line Models
• Module E: Learning Curves
• Module F: Simulation
• Module G: Applying Analytics to Big Data in Operations Management