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This widely acclaimed legal bestseller has provoked a tidal wave of debate within the legal profession, being hailed as an inspiration by some and as heresy by others. Susskind lays down a challenge to all lawyers, and indeed all those in a professional service environment. He urges them to ask themselves, with their hands on their hearts, what elements of their current workload could be undertaken differently - more quickly, cheaply, efficiently, or to a higher
quality - using alternative methods of working. The challenge for legal readers is to identify their distinctive skills and talents, the capabilities that they possess that cannot, crudely, be replaced by advanced systems or by less costly workers supported by technology or standard processes, or by lay
people armed with online self-help tools.

In the extended new preface to this revised paperback edition, Richard Susskind updates his views on legal process outsourcing, courtroom technology, access to justice, e-learning for lawyers, and the impact of the recession on the practice of law. He analyses the four main pressures that lawyers now face (to charge less, to work differently, to embrace technology, and to deregulate), and reveals common fallacies associated with each. And, in an entirely new line of thinking, Susskind argues
that law firms and in-house departments will have four business models from which to choose in the future, and he provides some new tools and techniques to help lawyers plan for their future.

Susskind argues that the market is increasingly unlikely to tolerate expensive lawyers for tasks (guiding, advising, drafting, researching, problem-solving, and more) that can equally or better be discharged, directly or indirectly, by smart systems and processes. It follows, the book claims, that the jobs of many traditional lawyers will be substantially eroded and often eliminated. Two forces propel the legal profession towards this scenario: a market pull towards commoditisation and a
pervasive development and uptake of information technology. At the same time, the book foresees new law jobs emerging which may be highly rewarding, even if very different from those of today.

The End of Lawyers represents a compelling vision of the future of the legal profession and a must-read for all lawyers. Indeed this book should be read by all those whose work touches on the law, and it offers much food for thought for anyone working in a professional environment. Anyone who wishes to understand where the profession has been and where it is going shoudl read the book * Jonathon Groner, www.freedman-chicago.com * Review from hardback edition His advice cannot be ignored by those lawyers who want to survive the economic turmoil * Joshua Rozenberg, The Law Society Gazette * I feel Susskind has made an excellent start by opening up the debate' * Phillip Taylor, The Barrister * The End of Lawyers is a fascinating and timely book * Bruce MacEwen, Adam Smith Esq * This book is addictive! Susskind has done it again with an extremely engaging blend of advice. * Patrick McKenna * I believe anyone working in a professional service form could find useful examples of what can be accomplished in their own profession, throughout this book * Patrick McKenna * Richard Susskind's predictions of 1996, in The Future of Law, can now be seen to be coming to pass. I am confident that those in this new work, where he looks even further into the future, will likewise come to pass, given the extraordinary depth of knowledge, analysis and reasoning he has brought to bear and which this book demonstrates on every page * Lord Saville of Newdigate, President of the Society for Computers and Law * Richard Susskind speaks to the issues facing law firms big and small, in-house legal teams, legal publishers, training establishments and individual lawyers. He has a lucid style informed by personal experience and observation and deep connections within the legal profession. This book should be compulsory reading for all who care about the future of the law. * Mark Harding, Group General Counsel, Barclays * If you don't quickly absorb what Susskind has to say, you'll already be behind in adapting to the modern legal profession, in-house as well as private practice. You can't and won't agree with everything here, but you must read it all and think about it all. It would be irresponsible (and self-destructive) to avoid reflecting on the voluminous arguments and examples presented here. * David Maister, consultant and author, The Trusted Advisor * Susskind remains the only the writer today who can put the future of lawyers and the legal professions on the agenda at the highest levels of government, the judiciary, the legal institutions, major corporations - and law firms * Charles Christian, editor, Legal Technology Insider * In The End of Lawyers?, Richard Susskind brilliantly and passionately shows us how to think about practising law in the 21st century. The book's inspirational outlook and yet practical approach make it a must-read for any lawyer aspiring to achieve professional success and make a difference for his or her clients. * Dov Seidman, Chairman and CEO, LRN, and author, HOW *

The End of Lawyers?: Rethinking the nature of legal services

AFTERWORD