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Prepare to think and act like a successful manager with the powerful insights, proven concepts and reader-friendly approach found in Griffin/Phillips/Gully's ORGANIZATIONAL BEHAVIOR: MANAGING PEOPLE AND ORGANIZATIONS, 13E. This edition equips you with the skills and practical understanding to meet modern management challenges. Examine the fundamentals of employee behavior with balanced coverage of classic management ideas and the most recent organizational behavior developments and contemporary trends. Memorable examples from well-known organizations and managers throughout the book complement numerous cases and features that focus on pressing issues and practical solutions. You also scrutinize your personal strengths and explore areas where you need further development with self-assessment activities and end-of-chapter activities designed to improve your skills.

Organizational Behavior: Managing People and Organizations

Part I: INTRODUCTION TO ORGANIZATIONAL BEHAVIOR.

1. An overview of organizational behavior.

2. The changing environment of organizations.

Part II: INDIVIDUAL BEHAVIORS AND PROCESSES IN ORGANIZATIONS.

3. Individual characteristics.

4. Individual values, perceptions, and reactions.

5. Motivating behavior.

6. Motivating behavior with work and rewards.

Part III: SOCIAL AND GROUP PROCESSES IN ORGANIZATIONS.

7. Groups and teams.

8. Decision making and problem solving.

9. Communication.

10. Conflict and negotiation.

Part IV: LEADERSHIP AND INFLUENCE PROCESSES IN ORGANIZATIONS.

11. Traditional leadership approaches.

12. Modern leadership approaches.

13. Power, influence, and politics.

Part V: ORGANIZATIONAL PROCESSES AND CHARACTERISTICS.

14. Organization structure and design.

15. Organization culture.

16. Change management.