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An interdisciplinary framework for sustainable helping through cross-system collaborationThis hands-on resource provides clear, practical guidance for supportive service professionals working in a home-based environment. Drawing on best practices from a range of disciplines, this book provides a clear map for dealing with the complex and often ambiguous situations that arise with individuals and families, with applications extending to supervision and organizational change. Readers gain the advice and insight of real-world frontline helpers, as well as those who receive care, highlighting new ways to approach the work and re-think previous conceptualizations of problems and strengths. Helping efforts are organized around a shared, forward-thinking vision that anticipates obstacles and draws on existing and potential supports in developing a collaborative plan of action.The book begins with stories that illustrate core concepts and context, presenting a number of useful ideas that can reorient behavioral services while outlining a principle-based practice framework to help workers stay grounded and focused. Problems are addressed, and strength-based work is expanded into richer conversations about strengths in the context of intention and purpose, value and belief, hopes, dreams, and commitments. Topics include:* Contextual guidance with helping maps* Engaging people and re-thinking problems and strengths* Dilemmas in home and community services* Sustainable helping through collaboration and supportA strong collaboration between natural networks, communities, and trained professionals across systems creates an effective helping endeavor. Ensuring sustainability may involve promoting systems change, and building institutional supports for specific supervisory, management, and organizational practices. Collaborative Helping provides a framework for organizing these efforts into a coherent whole, serving the needs of supportive services workers across sectors.

Collaborative Helping: A Strengths Framework for Home-Based Services

CHAPTER 1 HELPING: WHAT, HOW AND WHYIntroductionWalking and TalkingHelping Activities - The What of HelpingRelational Connection - The How of HelpingExperience and Stories - The Why of HelpingPlacing Collaborative Helping in a Broader ContextMoving Collaborative Helping into the FutureCHAPTER 2 CORNERSTONES OF COLLABORATIVE HELPINGCollaborative Helping as a Principle-Based ApproachCollaborative Helping and Relational StanceCollaborative Helping and a Focus on Life StoriesCollaborative Helping and InquiryThe Cornerstones in Plain EnglishCHAPTER 3 A MAP TO GHIDE HELPING EFFORTSIntroducing Collaborative Helping MapsThe Collaborative Helping Map in ActionOrganizing Vision and Preferred Directions in LifeObstacles and SupportsThe PlanThe Usefulness of a MapThe Usefulness of a MapCHAPTER 4 COLLABORATIVE HELPING MAPS IN DIFFERENT CONTEXTSUsing Collaborative Helping Maps in Residential ProgramsUsing Collaborative Helping Maps to Enhance Conversations in Child Protective ServicesFamily Safety PlanUsing Collaborative Helping Maps in the Changing World of Health CareCurrent and Potential Uses for Collaborative Helping MapsCHAPTER 5 ENGAGING PEOPLE TO ENVISION NEW LIVESEngagement - Who are You and What is Important to You?Vision - Where Would You Like to be Headed in Your Life?Vinny - Working with a Youth with a No Problem StanceMargie - Working with a Woman with a No Control StanceVisioning DifficultiesConnecting to Build Desired FuturesCHAPTER 6 RE-THINKING PROBLEMS AND STRENGTHSRethinking Strengths and NeedsConversations about Problems as Obstacles Separate from PeopleBeginning Externalizing ConversationsExamples of Externalizing ConversationsMaps for Externalizing ConversationsAddressing the Broader Socio-Cultural Context in ExternalizingRe-Thinking Strengths as "Intentional Practices of Living"Determination as a Counterweight to DespairA Map For Conversations about Strengths as "Intentional Practices of Living"Applications of Conversations about "Strengths"New Conversations about Problems and StrengthsCHAPTER 7 DILEMMAS IN HOME AND COMMUNITY SERVICESConcrete Help, Boundaries and the Terrain of Home and Community WorkThe Contribution of Family Partners to Collaborative HelpingRelational Stance and Advocacy EffortsPower Dynamics in Working with the Larger Helping SystemDilemmas in Advocacy EffortsHelping People More Effectively Advocate for ThemselvesIn the End, It's Still Walking and TalkingCHAPTER 8 SUSTAINABLE HELPINGUsing Collaborative Helping Maps to Enhance SupervisionBuilding Organizations that Support CollaborationBuilding Organizational Cultures that Support CollaborationA Brief Look BackREFERENCES