This thoroughly revised and updated edition contains a treasury of resources including a toolkit of ready-to-use templates and job aids that you can customize for your own use. Illustrative case studies and tips show how to implement needs assessments for individuals, teams, organizations, government agencies, and communities. This book combines a how-to textbook and reference tool for trainers, performance improvement professionals, and students. Managers and community leaders use it to get to the root of their learning and performance problems, make effective decisions, and obtain support of their most pressing issues.
A Practical Guide to Needs Assessment