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In its 9th Edition, Developing Management Skills has become the standard in hands-on management learning. Designed for students of all skill levels and learning styles, the text allows students to apply knowledge to real-world situations, connect concepts to their own lives, and experience management theory in a tactile and engaging way.  Updated for tomorrows managers, this text features contemporary examples, new skill assessments and cases, updated research, and tangible, relevant goals for students to work toward. Focusing on ten essential skills for success in management, Developing Management Skills focuses on what managers actually do, transforming management concepts into practical, actionable techniques.   The full text downloaded to your computer With eBooks you can: search for key concepts, words and phrases make highlights and notes as you study share your notes with friends eBooks are downloaded to your computer and accessible either offline through the Bookshelf (available as a free download), available online and also via the iPad and Android apps. Upon purchase, you'll gain instant access to this eBook. Time limit The eBooks products do not have an expiry date. You will continue to access your digital ebook products whilst you have your Bookshelf installed.

Developing Management Skills, Global Edition

• Title Page


• Copyright Page


• Acknowledgments


• CONTENTS


• PREFACE


• INTRODUCTION


• THE CRITICAL ROLE OF MANAGEMENT SKILLS


• The Importance of Competent Managers


• The Skills of Effective Managers


• What Are Management Skills?


• Improving Management Skills


• An Approach to Skill Development


• Leadership and Management


• Contents of the Book


• Organization of the Book


• Diversity and Individual Differences


• Summary


• SUPPLEMENTARY MATERIAL


• Diagnostic Survey and Exercises


• SCORING KEY AND COMPARISON DATA


• Personal Assessment of Management Skills


• What Does It Take to Be an Effective Manager?


• SSS Software In-Basket Exercise


• PART I: PERSONAL SKILLS


• 1 DEVELOPING SELF-AWARENESS


• SKILL ASSESSMENT


• Diagnostic Surveys for Developing Self-Awareness


• Developing Self-Awareness


• SKILL LEARNING


• Key Dimensions of Self-Awareness


• The Enigma of Self-Awareness


• Understanding and Appreciating Individual Differences


• Important Areas of Self-Awareness


• SUMMARY


• SKILL ANALYSIS


• Cases Involving Self-Awareness


• SKILL PRACTICE


• Exercises for Improving Self-Awareness Through Self-Disclosure


• SKILL APPLICATION


• Activities for Developing Self-Awareness


• SCORING KEYS AND COMPARISON DATA


• The Defining Issues Test


• Cognitive Style Indicator


• Tolerance of Ambiguity Scale


• Core Self-Evaluation Scale


• 2 MANAGING STRESS AND WELL-BEING


• SKILL ASSESSMENT


• Diagnostic Surveys for Managing Stress and Well-Being


• Managing Stress and Well-Being