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This 2-in-1 guide is designed to help you become a more effective manager in an instant, whilst giving you the deeper knowledge to ensure long-lasting results. With the unique 2-in-1 approach, you can learn your way. Use the seven Speed Read tips immediately, then take your time exploring the Big Picture chapters. Understand how to be a great manager − quickly Effectively manage the issues that teams face Communicate with confidence and get the right message across Encourage your staff for exceptional performance and professional development With eBooks you can: search for key concepts, words and phrases make highlights and notes as you study share your notes with friends eBooks are downloaded to your computer and accessible either offline through the Bookshelf (available as a free download), available online and also via the iPad and Android apps. Upon purchase, you will receive via email the code and instructions on how to access this product. Time limit The eBooks products do not have an expiry date. You will continue to access your digital ebook products whilst you have your Bookshelf installed.

New Manager

• Cover


• Title


• Contents


• About the author


• Publisher?s acknowledgements


• Foreword


• Chapter 1 THINK LIKE A MANAGER


• Speed read


• 1.1 The transit from ?involvement? to ?co-ordination?


• 1.2 Know your job


• 1.3 Ask, don?t assume (1)


• 1.4 The (un)social network


• 1.5 Managing change


• 1.6 Old vision, new perspective


• 1.7 Get proactive


• Big picture


• 1.1 The transit from ?involvement? to ?co-ordination?


• 1.2 Know your job


• 1.3 Ask, don?t assume (1)


• 1.4 The (un)social network


• 1.5 Managing change


• 1.6 Old vision, new perspective


• 1.7 Get proactive


• Chapter 2 MAKING TEAMS WORK


• Speed read


• 2.1 Know what a team is


• 2.2 Know your team


• 2.3 Right person right task


• 2.4 Dealing with disputes and problems


• 2.5 Challenging perceived favouritism or discrimination


• 2.6 360° feedback for all


• 2.7 There is a ?me? in team


• Big picture


• 2.1 Know what a team is


• 2.2 Know your team


• 2.3 Right person right task


• 2.4 Dealing with disputes and problems


• 2.5 Challenging perceived favouritism or discrimination


• 2.6 360° feedback for all


• 2.7 There is a ?me? in team


• Chapter 3 DEVELOPING STAFF


• Speed read


• 3.1 Best invest in your staff


• 3.2 Coaching as a management tool


• 3.3 Making appraisals work


• 3.4 Making the TNA meaningful


• 3.5 Training your team


• 3.6 The benefits of secondments


• 3.7 Ask, don?t assume (2)


• Big picture


• 3.1 Best invest in your staff


• 3.2 Coaching as a