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For courses in Operations Management.   A broad, practical introduction to operations, reinforced with an extensive collection of practice problems Operations Management: Sustainability and Supply Chain Management presents a broad introduction to the field of operations in a realistic and practical manner, while offering the largest and most diverse collection of issues on the market. Problems found in the Twelfth Edition contain ample support–found in the book’s solved-problems and worked examples–to help readers better understand concepts important to today’s operations management professionals.   MyOMLab™ not included. Students, if MyOMLab is a recommended/mandatory component of the course, please ask your instructor for the correct ISBN and course ID. MyOMLab should only be purchased when required by an instructor. Instructors, contact your Pearson representative for more information. MyOMLab is an online homework, tutorial, and assessment product designed to personalize learning and improve results. With a wide range of interactive, engaging, and assignable activities, students are encouraged to actively learn and retain tough course concepts.  

Operations Management: Sustainability and Supply Chain Management, Global Edition

• Cover


• Title


• Copyright


• Dedication


• About the Authors


• Brief Table of Contents


• Table of Contents


• Guided Tour


• Preface


• Part One Introduction to Operations Management


• Chapter 1 Operations and Productivity


• Global Company Profile: Hard Rock Cafe


• What Is Operations Management?


• Organizing to Produce Goods and Services


• The Supply Chain


• Why Study OM?


• What Operations Managers Do


• The Heritage of Operations Management


• Operations for Goods and Services


• The Productivity Challenge


• Current Challenges in Operations Management


• Ethics, Social Responsibility, and Sustainability


• Summary


• Key Terms


• Ethical Dilemma


• Discussion Questions


• Using Software for Productivity Analysis


• Solved Problems


• Problems


• Case Studies: Uber Technologies, Inc.


• Endnotes


• Rapid Review


• Self Test


• Chapter 2 Operations Strategy in a Global Environment


• Global Company Profile: Boeing


• A Global View of Operations and Supply Chains


• Developing Missions and Strategies


• Achieving Competitive Advantage Through Operations


• Issues in Operations Strategy


• Strategy Development and Implementation


• Strategic Planning, Core Competencies, and Outsourcing


• Global Operations Strategy Options


• Summary


• Key Terms


• Ethical Dilemma


• Discussion Questions


• Using Software to Solve Outsourcing Problems


• Solved Problems


• Problems


• Case Studies: Rapid-Lube


• Endnotes


• Rapid Review