In Using Conversation Analysis, David Greatbatch and Timothy Clark introduce the key elements of conversation analysis, an increasingly prominent form of business research analysis, which involves analysing audio and visual recordings of naturally occurring talk-in-interaction such as television speeches and interview exchanges, to see how meanings are constructed.
Ideal for Business and Management students reading for a Master's degree, each book in the series may also serve as reference books for doctoral students and faculty members interested in the method.
Part of SAGE's Mastering Business Research Methods Series, conceived and edited by Bill Lee, Mark N. K. Saunders and Vadake K. Narayanan and designed to support researchers by providing in-depth and practical guidance on using a chosen method of data collection or analysis.
Watch the editors introduce the Mastering Business Research Methods series and tell you more about the first three books.
Using Conversation Analysis for Business and Management Students
Chapter 1. Introduction
Chapter 2. Understanding Conversation Analysis
Chapter 3. Basic Components of Conversation Analysis
Chapter 4. Conducing Research Using Conversation Analysis
Chapter 5. Examples of Conversation Analytic Studies
Chapter 6. Conclusions
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