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In Facilitating Evaluation, Michael Quinn Patton recounts stories of his experiences as an evaluation facilitator. Evaluation facilitation applies and adapts general facilitation knowledge and techniques to the specialized challenges of working with stakeholder groups involved in program evaluation. The purpose of such facilitation is to enhance the relevance, credibility, meaningfulness, and utility of evaluations. Michael Quinn Patton outlines five evaluation facilitation principles that are the organizing framework for addressing how to work with stakeholders to generate evaluation questions, make decisions among methods, interpret findings, and participate in any and all aspects of evaluation, from initial determination of purpose through design and data collection, and on through follow-up to ensure and enhance use. His between-chapter portages are an opportunity to hear different voices and encounter diverse perspectives on evaluation facilitation. In each case, he invited colleagues to write about anything they thought was important to understand and yet neglected in the evaluation literature. The book will be required reading for advanced courses in program evaluation and become an indispensable resource for practitioners in the field. "A must-read for anyone considering a high-impact evaluation!" -- Margaret Lombe "The lessons of this book will make a big difference in the way we think about evaluation processes and problem solving." -- Chris Stream

Facilitating Evaluation: Principles in Practice

Volume Editors' Introduction

Preface

About the Author

PART A. THE ROLES AND RESPONSIBILITIES OF THE EVALUATION FACILITATOR

Context: My Facilitation Experience and Perspective

What Facilitators Do

What Is Evaluation?

Chapter 1. The Niche of Evaluation Facilitation

Facilitating the What Is Evaluation Task Force

The Results of Facilitation

Facilitation as White-Water Navigating

Evaluation Facilitation as a Distinct Form of Facilitation

Facilitation Lessons

Ten Resources for Explaining and Getting Started in Evaluation

Chapter 2. Facilitating Evaluation to Enhance Use

Evaluation Facilitation

Evaluation Facilitation Scenarios

Variations in the Need for Facilitation

Being Active, Reactive, Interactive, and Adaptive

Facilitation Lessons

Facilitation Resources for Skill Assessment and Development

Chapter 3. The Overarching Principle of Evaluation Facilitation: Be Utilization-Focused

Why Use Principles-Focused Evaluation Facilitation

GUIDE Dimensions of the Utilization-Focused Principle

Summary

Facilitation Lessons

Additional Resources

PART B. FIVE OPERATING PRINCIPLES FOR FACILITATING EVALUATION

Quick Review

Overarching Versus Operating Principles

The Evaluation Facilitation Brittle Star

Chapter 4. Be Guided by the Personal Factor: The First Operating Principle

The Personal Factor

GUIDE Dimensions of the Personal Factor Principle

Effective Practices for Facilitating Evaluation

Facilitation Lessons

Summary

Resources for Applying the Personal Factor Principle

Chapter 5. Engage Through Options: The Second Operating Principle

Research on Deciding Among Options

What Makes Evaluation Decision Making Challenging for Stakeholders

Myriad of Choices

GUIDE Dimensions of the Engage Through Options Principle

Facilitation Lessons

Summary

Tools and Resources for Facilitating Engagement With Options

Chapter 6. Observe, Interpret, and Adapt: The Third Operating Principle

Adopting an Observation Mindset

Adapting in Real Time

Adaptive Action as a Framework for Evaluation Facilitation

GUIDE Criteria for the Observe, Interpret, Adapt Principle

Facilitation Lessons

Summary

Resources to Support Observation, Interpretation, and Adaptation

Chapter 7. Embed Evaluative Thinking Throughout: The Fourth Operating Principle

Evaluative Thinking

GUIDE Criteria for the Evaluative Thinking Principle

Facilitation Lessons

Summary

Additional Resources to Support Facilitating Evaluative Thinking

Chapter 8. Invigorate With Leading-Edge Inputs: The Fifth Operating Principle

Facilitating at the Leading Edge

GUIDE Criteria for the Leading-Edge Principle

Summary

Leading-Edge Tools and Resources

Chapter 9. Principles-Focused Evaluation Facilitation: Conclusion and a Look Forward

Central Theme of the Book

Integrating the Principles

Integrating Principles in Practice

Situation Recognition and Evaluation Facilitation

Graphic Recording for Evaluation Facilitation

Some Issues Not Addressed in This Book

The Future of Evaluation Facilitation

Final Offering of Resources to Expand Your Evaluation Facilitation Horizons

Other Frameworks for Evaluation Facilitation

References

Index