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This book features a collection of high-quality research papers presented at the International Conference on Tourism, Technology & Systems (ICOTTS 2020), held at the University of Cartagena, in Cartagena de Indias, Colombia, from 29th to 31st October 2020. The book is divided into two volumes, and it covers the areas of technology in tourism and the tourist experience, generations and technology in tourism, digital marketing applied to tourism and travel, mobile technologies applied to sustainable tourism, information technologies in tourism, digital transformation of tourism business, e-tourism and tourism 2.0, big data and management for travel and tourism, geotagging and tourist mobility, smart destinations, robotics in tourism, and information systems and technologies.

Advances in Tourism, Technology and Systems: Selected Papers from ICOTTS20 , Volume 1

Drivers of Productivity in the Portuguese Nature Tourism Industry.- Decentralized Application for the Classification of Hotels Based on IPFS and Blockchain.- Study on the Agricultural Products of the Towns Loja and Catamayo as a Historical Contribution on the Ecuadorian Gastronomy.- Virtual Reality as Tool for Resilient Tourism Companies.- Activating Templar Heritage: Tourism, Narrative Strategies and Information Technologies