| Authors | |
| Publisher | Pearson Education (US) |
| Year | 2010 |
| Pages | 128 |
| Version | paperback |
| Readership level | Professional and scholarly |
| Language | English |
| ISBN | 9780205730513 |
| Categories | Communication studies |
The Interviewing Guidebook focuses on the skills needed for successful information-gathering and the employment interview, including the résumé and letters that are an integral part of the interview process. Preparation worksheets, exercises, guides to online help, and scenarios for applying these skills make this brief and user-friendly text an extremely practical supplement to any communication course.
Interviewing Guidebook, The
Unit 1 The Nature of Interviewing
The Interview Process
Opening
Feedforward
Question-and-Answer Session
Feedback
Closing
Types of Interviews
Interview Structures
The Informal Interview
The Guided Interview
The Standard Open Interview
The Quantitative Interview
Interview Channels
Face-to-Face
Phone
Online
Individual and Group Interviews
Types of Interview Questions
Neutral—Leading Questions
Open—Closed Questions
Primary—Follow-Up Questions
Direct—Indirect Questions
Effective Interpersonal Communication
Interpersonal Communication Skills
Common Interpersonal Mistakes
Communication Skill Set
Ethical Considerations in Interviewing
The Information Interview
The Employment Interview
Unit 2 The Information Interview
Select the Person
Secure an Appointment
Prepare Your Questions
Establish Rapport
Tape the Interview
Ask Open-Ended Questions
Close and Follow Up the Interview
Unit 3 The Employment Interview
Prepare Yourself
Network
Homework
Prepare Your Résumé
Types of Résumés
The Chronological Résumé
The Functional Résumé
The Curriculum Vitae
Suggestions for Writing Your Résumé
The Résumé Cover Letter
Prepare Answers and Questions
Present Yourself Effectively
Dress for Interview Success
Arrive on Time
Demonstrate Effective Interpersonal Communication
Acknowledge Cultural Rules and Customs
Mentally Review the Interview
Follow Up
The Lawfulness of Questions
Recognizing Unlawful Questions
Dealing with Unlawful Questions
Answer the Question
Answer the Question (In Part)
Explain Your Reasons for Not Answering
Summary of Concepts and Skills
Postscript Continuing Your Study of Interviewing
Key Terms
Bibliography
Index
Specialized ContentsWorksheets
The Cheat Sheet
Communication Skill Set
Information Interview Preparation Guide
Employment Interview Preparation Guide
Interviewing Exercises
Classifying Types of Questions
Practicing Interviewing Skills
Preparing Your Résumé
The Best and the Worst
Displaying Communication Confidence
in the Employment Interview
Writing the Follow-Up Letter
Responding to Unlawful Questions
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