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PART ONE: INTRODUCTION TO BUSINESS INFORMATION SYSTEMS 1. Basic concepts - understanding information 2. Basic concepts - an introduction to information systems 3. Hardware 4. Software 5. Networks, telecommunications and the Internet 6. E-business applications PART TWO: BUSINESS INFORMATION SYSTEMS DEVELOPMENT 7. An introduction to acquiring and developing BIS 8. Initiating systems development 9. BIS project management 10. Systems analysis 11. Systems design 12. System build, implementation and maintenance PART THREE: BUSINESS INFORMATION SYSTEMS MANAGEMENT 13. BIS strategy 14. Managing e-business 15. Managing information security 16. End-user computing - providing end-user services 17. Ethical, legal and moral constraints on information systems