Lean Six Sigma for the Office: Integrating Customer Experience for Enhanced Productivity

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Lean Six Sigma for the Office: Integrating Customer Experience for Enhanced Productivity

Authors	James William Martin
Publisher	Taylor & Francis Ltd
Year	23/03/2021
Pages	344
Version	hardback
Readership level	Professional and scholarly
Language	English
ISBN	9780367503277
Categories	Economics

$69.20 (with VAT)

307.65 PLN / €65.96 / £57.26

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Book description

Historically, the integration of manufacturing methodologies into the office environment has proven to be problematic. Part of the difficulty lies in the fact that process workflows tend to be globally dispersed and thus rely heavily on information technology.

Lean Six Sigma for the Office: Integrating Customer Experience for Enhanced Productivity

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Lean Six Sigma for the Office: Integrating Customer Experience for Enhanced Productivity

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