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This exceptional book guides the development of comprehensive, professional communication skills to prevent errors that result in patient injuries and death. With a patient-safety focus, thorough coverage of communication, and extensive, interactive ancillaries, it demonstrates how communication is tied to desired clinical outcomes. You’ll build on the theoretical foundations of communication to develop effective skills while you explore the use of therapeutic communication in patient-client relationships, in health promotion and education. as well as in interactions with colleagues. “Communication Safety Alert” boxes demonstrate how communication impacts patient safety. “Reflections” are case studies that challenge you with difficult, real-world situations. Additional resources are available for students and instructors online at DavisPlus.

Communication for Nurses: How to Prevent Harmful Events and Promote Patient Safety