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Learn how to master the one skill you can't do without in today's global economy.

As an award-winning author and global business leader, David Livermore applies his social science and cultural intelligence (CQ) expertise to teach others how to thrive in increasingly multicultural workplaces and a globalized world. Now, in this essential book, he shows you how to leverage the benefits of cultural intelligence for themselves--including improved decision-making, negotiation, networking, and leadership skills--to gain a crucial advantage in the crowded job market.

In The Cultural Intelligence Difference, you'll explore:

• customized strategies for improving interactions with people from diverse cultures,
• new findings on the bottom-line benefits of cultural intelligence,
• and many examples of major organizations that use CQ to achieve success.

Most people know that some basic cultural sensitivity is important. But few have developed the deep cultural intelligence needed to truly bridge the cultural gaps that exist in every workplace.

The Cultural Intelligence Difference delivers a powerful tool for navigating today's work world with finesse--and success.

The Cultural Intelligence Difference: Master the One Skill You Can t Do Without in Today's Global Economy

CONTENTS

PREFACE, xiii
.
PART I: AN INTRODUCTION TO CQ
CHAPTER 1 CQ FOR YOU, 3
CHAPTER 2 RESEARCH BRIEF, 21
TAKING THE CQ SELF-ASSESSMENT, 35

PART II: STRATEGIES TO IMPROVE YOUR CQ
CHAPTER 3 CQ DRIVE, 41
CHAPTER 4 CQ KNOWLEDGE, 69
CHAPTER 5 CQ STRATEGY, 107
CHAPTER 6 CQ ACTION, 141

PART III: CONCLUDING THOUGHTS
CHAPTER 7 THE POWER OF CQ, 169

EPILOGUE, 188
NOTES, 190
ACKNOWLEDGMENTS, 199
RESOURCES, 200
INDEX, 201
ABOUT THE AUTHOR, 207