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In today's competitive global economy, most managers are - or will be - global managers. They may work in their home country, but are influenced by global events and have to manage diverse workforces. As such, they need multicultural competence and global management skills to work successfully across cultures. This new edition pairs a richly illustrated text with management applications, key concepts, discussion questions, web-based cases and skill-building exercises aimed at current and aspiring managers. Each chapter is accompanied by a Manager's Notebook highlighting field strategies and encouraging students to develop multicultural competence that will be highly valued by future employers. Exploring the challenges and opportunities facing global managers, readers can examine cultural, organizational, and managerial environments before developing a range of skills from communication and leadership to negotiation and global team management. Suitable for students taking courses in international management, cross-cultural management or international HRM at advanced undergraduate, Masters and MBA levels. 'There has never been a time in the history of the world when cross-cultural understanding and skills were more important or more necessary. Management Across Cultures is written by two of the luminaries of the field and could not be a better guide for managing in a global economy.' Nancy Adler, S. Bronfman Chair in Management, McGill University, Canada 'Management Across Cultures is a must read for any current or aspiring leader. The days when leaders could just think about domestic business are gone. Only those who understand and have the skills to manage across cultures have any hope of success. As a consequence, this book is one they should read and have on their desk for frequent reference.' Stewart Black, INSEAD, France 'Steers and Osland are rock stars of research and teaching on global management. A veritable dream team with years of experience in writing texts, they joined forces for the latest edition of Management Across Cultures and the result is simply superb! I give this book my highest possible recommendation.' Nakiye Boyacigiller, Former dean of Sabanci UEniversitesi, Turkey and former President of the Academy of International Business 'In this fourth edition, the authors have brought all their expertise from their distinguished careers and created a masterpiece of a textbook. I am especially impressed with its strong focus on cross-cultural skill-building in addition to knowledge conveyance and case analysis. For any instructor who teaches an international management course that focuses on developing skills in addition to imparting knowledge, this book is the entire package.' Mark Mendenhall, J. Burton Frierson Chair of Excellence in Business Leadership, University of Tennessee 'It is a truism that there is no one theory of management that fits all situations. The manager of today needs critical analytical skills that take into consideration diverse operating environments and cultural differences. This resource provides a spectrum of cultural perspectives in which contradictions are discussed rather than rationalized, to emphasize the need for flexibility, in contrast to reliance on traditional axioms.' Soon Ang, Nanyang Business School 'With theoretically sophisticated content and cutting-edge management applications, this is likely the best cross-cultural management textbook on the market. With its interdisciplinary focus, a wealth of real-life examples, captivating cases and practical exercises, the book is timely, relevant, and engaging for both novice and expert audiences.' Betina Szkudlarek, University of Sydney, Australia

Management across Cultures: Challenges, Strategies, and Skills

Part I. Global Managers: Challenges and Opportunities: 1. Global managers in a changing world; Part II. Culture, Organization, and Management: 2. Cultural environments; 3. Organizational environments; 4. Managerial environments; Part III. Developing Global Management Skills: 5. Cross-cultural communication; 6. Global leadership; 7. Managerial ethics and social responsibility; 8. Global partnerships and negotiations; 9. Global teams; 10. Global assignments; 11. Lessons learned: a review; Appendix: details of national culture models; Index.