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For managerial communication courses.

Strategic communication methods that support the development of ethical and effective managers at all levels of business.

For professors who know students need effective communication skills to be successful in the business world, this text provides a strategic, yet practical view of managerial communication.

Management Communication: Pearson New International Edition PDF eBook

• Table of Contents


• 1. Management Communication in Transition


• 2. Communication and Strategy


• 3. Communication Ethics


• 4. Writing


• 5. Speaking


• 6. Persuasion


• 7. Technology


• 8. Listening and Feedback


• 9. Nonverbal Communication


• 10. Intercultural Communication


• 11. Managing Conflict


• 12. Business Meetings That Work


• 13. Dealing with the News Media


• Appendix: Analyzing a Case Study


• Appendix: Writing a Case Study


• Appendix: Sample Strategy Memo


• Appendix: Documentation


• Index


• A


• B


• C


• D


• E


• F


• G


• H


• I


• J


• K


• L


• M


• N


• O


• P


• Q


• R


• S


• T


• U


• V


• W


• X


• Y