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Leaders often say ‘I communicate’ when, in fact, they mean ‘I tell’. Yet being able to really listen is the key to growth and results. The Listening Leader provides a clear framework for taking action to implement a communicative leadership style. By actively listening to your organisation and external stakeholders you will be able to better navigate today’s VUCA (volatile, uncertain, complex and ambiguous) economy and digitally transparent world; make a genuine difference to the performance of your organization; better respond to the expectations and needs of their stakeholders and dramatically increase your competitiveness in the market. The full text downloaded to your computer. With eBooks you can: search for key concepts, words and phrases make highlights and notes as you study share your notes with friends Print 5 pages at a time Compatible for PCs and MACs No expiry (offline access will remain whilst the Bookshelf software is installed. eBooks are downloaded to your computer and accessible either offline through the VitalSource Bookshelf (available as a free download), available online and also via the iPad/Android app. When the eBook is purchased, you will receive an email with your access code.  Simply go to http://bookshelf.vitalsource.com/ to download the FREE Bookshelf software. After installation, enter your access code for your eBook. Time limit The VitalSource products do not have an expiry date. You will continue to access your VitalSource products whilst you have your VitalSource Bookshelf installed.

The Listening Leader

• Cover


• Title page


• Contents


• Dedication


• About the authors


• Introduction


• 1 Information: How to get your message across and gain credibility


• 2 Communication: Establish the dialogue


• 3 Enabling: How to increase your own and your employees? performance by learning and teaching to learn


• 4 Empowerment: Deploy the energy of the stakeholders


• 5 The Listening Leader in action


• 6 Conclusion: How to re-establish the lost trust in leadership and succeed as a leader and as a corporation


• 7 Afterword: Away with corporate communicators?


• What did you think of this book?


• Notes


• Acknowledgments


• Index


• Endorsements


• Imprint