A longtime favorite with millions of students, LOOKING OUT, LOOKING IN, 15th Edition equips you with practical communication concepts and skills you can immediately start applying in your personal relationships as well as on the job. Extremely reader friendly, the text connects the latest theories and research to real-world practice. The Fifteenth Edition includes an all-new Chapter 2 devoted to interpersonal communication and social media, while coverage of mediated communication is also integrated throughout. In addition, diverse examples, engaging readings, compelling cartoons, vibrant photos, and popular culture references bring chapter concepts to life.
Looking Out, Looking In
1. A First Look at Interpersonal Communication.
2. Interpersonal Communication and Social Media.
3. Communication and Identity: Creating and Presenting the Self.
4. Perception: What You See Is What You Get.
5. Emotions: Feeling, Thinking, and Communicating.
6. Language: Barrier and Bridge.
7. Nonverbal Communication: Messages Beyond Words.
8. Listening: More Than Meets the Ear.
9. Communication and Relational Dynamics.
10. Communication in Close Relationships.
11. Improving Communication Climates.
12. Managing Interpersonal Conflicts.
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