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Whether you are preparing for social work, psychology, counseling, marriage and family therapy, pastoral counseling, human services, or a related helping profession, this book presents the fundamental knowledge and skills you need. The authors' multilayered learning system integrates reading and discussion with self-assessment and practice. DEVELOPING HELPING SKILLS prepares professionals in training for generalist practice with individuals, families, and groups, including entire communities and organizations. The text also includes a case that helps you learn to think like a professional. Finally, role playing in practice interviews as well as evaluation tools allow you to assess your progress and determine your readiness to apply your skills in real-life settings. If you use the MindTap online learning experience, you'll have access to videos demonstrating application of the skills, flashcards, notetaking, a mobile app, and other resources to help you succeed in the course.

Developing Helping Skills: A Step-by-Step Approach to Competency

Introduction.

Section I: FOUNDATION.

1. Understanding Yourself and Others.

2. Ways of Understanding and Perceiving Self and Others.

3. Values, Ethics, and Legal Obligations.

4. Professionalism and Professional Relationships.

Section II: BUILDING PROFESSIONAL RELATIONSHIPS.

5. Developing Relationships.

6. Foundational Interpersonal Skills.

7. Beginning and Ending a Meeting.

8. Demonstrating Active Listening.

Section III: EXPLORING AND ASSESSING WITH CLIENTS.

9. Using Questions.

10. Exploring and Discovering.

11. Thinking about Readiness and Motivation.

Section IV: DEFINING THE FOCUS.

12. Identifying Key Problems or Challenges.

13. Establishing Goals.

Section V: DOING, EVALUATING, AND ENDING THE WORK.

14. Taking Action.

15. Evaluating and Ending Professional Relationships.

Appendix A: Practice Evaluation Scales.

Appendix B: Overall Practice Evaluation Form.

Glossary.

References.