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The Big Miss: How Organizations Overlook the Value of Emotions

The Big Miss: How Organizations Overlook the Value of Emotions

Authors
Publisher Business Expert Press
Year 05/08/2022
Pages 220
Version paperback
Readership level General/trade
Language English
ISBN 9781637422564
Categories Advertising
$36.37 (with VAT)
161.70 PLN / €34.67 / £30.10
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Book description

Reveals how organisations are frequently deceived by customers and fail to act on what they fail to notice - thus are missing the biggest driver of profitable customer behaviour!

The Big Miss: How Organizations Overlook the Value of Emotions

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