The Power of Customer Experience: How to Use Customer-centricity to Drive Sales and Profitability

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The Power of Customer Experience: How to Use Customer-centricity to Drive Sales and Profitability

Authors	Martin Newman
Publisher	Kogan Page Ltd
Year	03/05/2021
Pages	264
Version	paperback
Readership level	Professional and scholarly
Language	English
ISBN	9781789667875
Categories	Business strategy

$34.01 (with VAT)

151.20 PLN / €32.42 / £28.14

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Book description

Refocus on the customer to outstrip your competition and increase profitability, with invaluable insight into the direct correlation between customer-centricity and shareholder value, proven by today's most successful companies.

The Power of Customer Experience: How to Use Customer-centricity to Drive Sales and Profitability

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The Power of Customer Experience: How to Use Customer-centricity to Drive Sales and Profitability

Book description

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