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This book provides various approaches to complex industrial problems in sustainability, operations management and industrial engineering. It features in-depth research presented by academics, scholars, researcher and professionals at the 3^rd International Conference on Quality Innovation and Sustainability (ICQIS) in the fields of quality, innovation, sustainability and operations management. It addresses topics such as quality management systems; Lean and Six Sigma; information systems for quality management; data management and industry 4.0; innovative solutions for quality challenges; environmental quality policies and standards; circular economy and life cycle costing; occupational health; safety and welfare in manufacturing; and smart systems, among others.

Quality Innovation and Sustainability: 3rd ICQIS, Aveiro University, Portugal, May 3-4, 2022

Costs and learning factories

Agile 8D problem-solving framework in a Renewable Energy sector

The transfer process of lean approach within multinational companies' network. The Schnell S.p.A. case study

Lean Healthcare: a critical analysis

Road freight transport in Europe: alternatives for increasing capacity

Knowledge management: an overview of roadmaps for additive manufacturing

Life Cycle Inventory of Additive Manufacturing Processes: A Review

Critical Success Factors of TQM for Sustainability in Higher Education Institutions - A theoretical contribution

Customer loyalty in hospitality: can the quality perception be a key factor?

The role of enabling technologies from Industry 4.0 in the formulation of public policies for smart cities

Impact of TQM and Industry 4.0 on sustainable performance: an empirical study on the Bangladeshi garment industry

Academic Community Perceptions of Open Innovation: An Exploratory Study

Green Human Resource Management: The performance of women researchers based on bibliometric indicators

Innovative responses to the covid-19 pandemic in primary health care: the case of the arte nova family health unit

Competitive and Business Intelligence: A Bibliometric Analysis

Integrated Management System Role-Play Simulation: Training and Development Tool

Towards a Conceptual Framework for Agroforestry Residual Biomass Sustainable Business Models

Environmental and economic sustainability of electric vehicles vs combustion engine vehicles fueled with B15 and B30 blends of biodiesel

The influence of consumer optimism and pessimism on purchasing intention of eco-friendly clothing by generation Z: model proposal

Persistence in Innovation. Do low-tech sectors differ much from the high-tech?

Industrial Symbiosis Applied to Oil Refineries: Drivers and Barriers

Towards a More Sustainable Use of the Portuguese Road Network: The A25 and IP5 Case Study

Improvement of a Porcelain Baseboard Production Line Capacity Using Simulation: A Case Study

Multifunctional furniture for tiny houses - Design, Quality, Innovation and Sustainability in Advanced Materials

Angolan Cement Industry: marketing channel and distribution channel strategies

How can customer experience improve retail operations sustainability?

Optimization of last mile logistics process combining passenger and freight flows

Analysis of pharmacy stock management and laboratory reagents in a Portuguese public hospital: a case study

Towards Digital Transformation: A Case Study to Identify and Mitigate COVID-19 in the Retail Industry

Technician Routing and Scheduling Problem - a case study

Application of Fuzzy Methodologies in Navy Systems Maintenance