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Complementing the various approaches in tour guide research, a detailed linguistic analysis sheds light on a survivor’s testimony echoed in the guides’ language. The studies gathered in this volume open up an orientation for further approaches to tour guiding based on and centered around â€oauthenticâ€? materials from guides.

Tour Guides at Memorial Sites and Holocaust Museums: Empirical Studies in Europe, Israel, North America and South Africa

Europe: "Authenticity" at German sites.- The memorial site of Dachau:  Competition among tour guides.- Language as action: How guides talk to female students at memorial sites .- Education and Commemoration: Site educators in Germany.- The pedagogy in Austria:  How do teachers as tour guides react?- From Peer Guides to Professionals: The Anne Frank House and its staff in Berlin.-Poland: Memorial Site Auschwitz. A trip into horror.- Israel: Tour Guides in Yad Vashem.- "Monster" of Yishai Sarid. A Grounded Theory-Sketch.- North Amercia & South Africa: The USHMM and Chicago Holocaust Museum: A comparison.- The Neuberger Holocaust Education Center: The perspective of the head of education.- Guiding at the Durban Holocaust & Genocide Centre.