Users of nature.com are to be the first to benefit from an enhanced user experience when accessing research content from outside of their university network. As part of its commitment to finding solutions to problems researchers are facing, Springer Nature has been working with others in the industry and in collaboration with SeamlessAccess.org to address the current sometimes confusing and frustrating experience researchers face trying to access research subscribed to by their university when outside of the institution’s network.
This is because IP authentication, the mechanism by which users are currently commonly identified as being allowed access, is working less effectively and easily as people’s working habits change with many now working off multiple devices in multiple locations. It is leading to more people encountering access blocks when they should not, resulting in a frustrating experience and time being wasted.
The new solution, to be implemented first by Springer Nature, will see users from participating institutions only having to log in once per browser, after which nature.com will remember their institutional affiliation, making future authentication when outside of their institution’s network easier. This will be provided in partnership with institutions so logging in to their institution will still be required when their session is expired by their institution.
As this service is implemented by more organisations, the same clear call to action will appear and the institutional selection will be remembered across platforms. This allows researchers to move seamlessly between content published by different publishers/organisations, experience a consistent user experience, and provides even greater benefits to researchers and other users.
Users of nature.com will be the first to benefit from this enhanced user experience, and will be rolled out across Springer Nature’s other content platforms, including SpringerLink.
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